Treat gambling as paid entertainment, never as income or an escape from worries. Our accounts are for adults of 18 or over, and the help here is open to anyone who wants it.
Controls We Set Up for You
- A deposit limit puts a ceiling on what you can pay in.
- Reality checks pop up during a session to show how long you have been playing.
- Self-exclusion locks the account for as long as you decide.
Request any of these in live chat or by e-mail to our support team, and we switch them on for your account.
GAMSTOP and Blocking Software
Signing up to GAMSTOP will not keep you out of an account with us, because the scheme does not include our accounts. Pair it with a self-exclusion request to us, and consider blocking software such as Gamban, which stops gambling websites loading on your phone and computer.
When to Pause and Ask for Help
- You raise stakes or deposits to win back what has gone
- Sessions run longer, or cost more, than you meant
- Money for rent, bills or food ends up in play
- You keep your play secret from family or friends
- Your mood dips when you cannot play
Free, Confidential Help
- GamCare answers the National Gambling Helpline on 0808 8020 133 day and night, and offers online chat too.
- GambleAware gives information, self-help and a route to treatment in Great Britain.
- Gordon Moody runs residential and online programmes for people hit hardest.
- Gamblers Anonymous holds local peer-support meetings around the UK.
Asking early costs nothing, and every one of these services is free to use.